Hamburg, Germany — one of the 21 cities participating in the 2012 LLGA — has an interesting tourism challenge for this year’s award participants. As the second largest port in Europe, Hamburg is a popular origin and destination city for cruise lines. About 300,000 cruise passengers arrive in Hamburg each year at some point along their trip, and yet few seem to stay long to tour Germany’s second-largest city. In fact, Hamburg officials estimate that only one-third of cruise tourists spend a night or more in the city before or after their journey. Even for those who do prolong their visit, the average stay is just 2.1 nights.
There is huge potential for Hamburg to capture a larger share of cruise line tourism, yet for some reason many passengers seem to view Hamburg more as a transport hub than as a destination in itself. And that’s where this year’s showcase challenge comes in. The city has asked participants to submit solutions that help to connect cruise passengers to the vast array of tourism opportunities that Hamburg has to offer. Since it already has a variety of tourist-friendly locations and events and has already succeeded in drawing tourists to the city, the challenge is in helping tourists to seamlessly integrate with Hamburg and its sights. City officials hope that through the use of interactive mobile and web-based technologies, cruise passengers can learn of Hamburg’s many offerings and will be inspired to linger a few days more. Read the rest of this entry »
Filed under: LLGA - Living Labs Global Award, Hamburg, LLGA, suggestion engine, Tourism
February 28, 2012 • 3:37 pm
Many cities today are striving to create dense, well-connected public transportation networks that reduce auto-dependence, mitigate congestion, and provide a variety of travel alternatives. Unfortunately, the complexity of large transit systems can be daunting even for native residents, especially when users need to transfer from one type of transportation to another. Juggling transit schedules, maps, and route listings just to get from Point A to B can make public transportation an unattractive option for some.
Enter the smartphone users, who might say, “Well, isn’t there an app for that?” Read the rest of this entry »
Filed under: Citymart.com | Living Labs Global, London, mobile apps, Public Transportation, Tourism
February 15, 2012 • 11:31 am
The japanese city of Fukuoka is seeking products/solutions to deliver real-time bus, destination and tourist information to visitors in an easily accessible way on smartphones, screens and mobile devices. The city invites companies worldwide to submit their solutions before 17th February to the Living Labs Global Award 2012.
Fukuoka is looking for innovative digital ways to provide information on local travel & destinations
Submissions to the Award are free of charge and the winner of the Fukuoka category will be invited to pilot the solution in the city, with full support from local stakeholders to evaluate the solution before a full-scale roll-out. Read the rest of this entry »
Filed under: LLGA - Living Labs Global Award, bus, data management, Fukuoka, information, Japan, Living Labs Global Award, real-time data, Tourism, travel, Urban Services
November 10, 2011 • 8:22 am
Four of our partner cities this award round are interested in finding solutions to issues of tourism (Barcelona, Derry-Londonderry, Hamburg, and Fukuoka). What with tourism being the world’s largest service sector industry, 5th or 6th overall, and the need of cities to attract tax revenue from non-residents, it makes sense that so many cities see tremendous value in attracting more tourists.
As I am not intimately familiar with its mechanisms and recent innovations, I did a quick news search for “tourism industry.” One of the first stories was about Aurasma, the “world’s first visual browser.” The video at the top demonstrates the mobile app’s incredible power. The app allows you to point your smartphone at any image or vista in front of you (actual reality) and over it impose an image (augmented reality). While it’s simply fun to use, it offers tremendous opportunity for the tourism industry – Mexico and Hawaii are currently testing it out.
In a related search, several tourism-related companies showed up in TechCrunch’s CrunchBase, a database of start-ups. Tourism Radio caught my eye. This radio is “tuned to the listener” – a device put into rental cars and, using GPS and customer inputs, delivers individualized information about the area through which the tourist drives.
Related is hummba, a social and travel networking site that users can access through a mobile app to access free travel guides and share travel experiences.
I’m starting to think these apps could provide value to residents and tourists alike – you never know what your neighborhood used to look like. What better way to engage more deeply with your environment?
- Terra Curtis
Filed under: Uncategorized, Living Labs Global Award, mobile apps, Tourism
October 21, 2010 • 3:07 pm
Cluster.eu, a great online and published magazine, gave me some challenging questions about our book “Connected Cities: Your 256 Billion Euro Dividend“.
Read it here - Connecting cities: an interview with Sascha Haselmayer.
Filed under: Connected Cities: Your 256 Billion Euro Dividend, Africa, Barcelona, Eindhoven, Location Based Services, London, mobile technology, New Business Models, Parking, Roaming, Stockholm, Tourism, Urban Development, urban policy
September 23, 2010 • 9:40 pm
Two Holiday Inn hotels in the US have begun a new pilot program that allows guests to check into their hotel rooms and unlock the door itself through their mobile phone. Participants in the MobileKey program are sent a text message containing their room number and a special key code on the day of their reservation. Read the rest of this entry »
Filed under: Uncategorized, Design, Location Based Services, Tourism
In our Handbook on innovation in services and mobility in cities, we published comparative data on the cost and impact of digital vs paper tourist maps. One of our conclusions is that digital mobility costs 1,011x more than paper maps. The updated table below, reflecting the latest available data on global tourism in cities (2008), shows the scale of the burden roaming poses on cities.
The cost of roaming to global tourist cities (2008). Source: "Connected Cities: Your 256 Billion Euro Dividend"
Read the rest of this entry »
Filed under: Connected Cities: Your 256 Billion Euro Dividend, Amsterdam, Antalya, Bangkok, Barcelona, Cairo, Dubai, Dublin, Guangzhou, Hong Kong, Istanbul, Kiev, Kuala Lumpur, Las Vegas, Location Based Services, London, Los Angeles, Macau, Madrid, Mecca, Miami, Moscow, New Business Models, New York City, Paris, Pattaya, Prague, Roaming, Rome, Shanghai, Singapore, Toronto, Tourism, Vienna